As per the measures and protocols advised by WHO, the Ministry of Health and Population in Egypt the Chamber of Tourism Establishment, and Desert Rose internal safety protocols POSI
- Extra attention and measures to be considered for seniors and guests with chronic diseases while following up their cases with local medical authorities.
- All guest luggage and personal handbags will be sanitized at the lobby entrance. Different luggage of different guests will not be placed in the same area.
- In case of a crowd, staff will manage cues prior to entering the lobby, ensuring social distancing is applied.
- All guests will be tested for body temperatures prior to entering the lobby, keeping a log with each guest’s name to monitor their health during the stay.
- The Check-in key will be ready. RCs will be signed by guests’ own pen or using a sanitized pen.
- Accommodation packages are now available in English, Russian, German, and Arabic through online QR codes or Vamoos App for guests to scan with their personal mobile. Accommodation letter includes safety regulations and all possible needed info including a map to minimize interaction with staff during stay.
- Groups will be checked-in individually in coordination with the travel agent’s representative and front desk manager avoiding crowds in the lobby area.
- Bellmen will assist the guests in taking their luggage up to the room’s door. No bellmen will enter the rooms.
- Hand sanitizers are available across all public areas inside the resort. Hand sanitizers are currently installed in public areas, bathrooms, restaurants, and bars.