Quarantine Protocol

  • Full on-ground block (136 rooms) is locked to be used as quarantine if and when any suspected cases
  • Resort to contact relevant authorities at the Egyptian Ministry of Health and Population to report positive cases.
  • Daily check-ups to take place on all quarantined individuals until end of lockdown
  • Dedicated staff members will the contact point for quarantined individuals
  • Monitor any individuals who were in direct contact with positive cases
  • Serve meals to quarantined individuals by placing them on table outside each room
  • Provide only disposable cutlery to quarantined individuals
  • No housekeeping will be available for quarantined rooms, individuals will carry cleaning their rooms themselves.
  • No staff members will be allowed inside quarantined rooms
  • Laundry and clean linens will be exchanged in front of the rooms in sanitized bags with no contact whatsoever with housekeeping staff
  • Quarantined individuals will be on total local down inside their rooms
  • Non Egyptian guests proven to be infected who do wish to return back to their home country for medical attention will need to coordinate with a travel operator and sign an acknowledgment of responsibility form. Process will be under the supervision of the Egyptian authorities following their protocol.