What does All Inclusive mean?

All Inclusive means your stay includes food, drink, and 24 hours entertainment all day within your package.

Are all the bars and restaurants in the resort All Inclusive?

Our bars & restaurants are included in our All Inclusive Premium Rose Concept, except the Ali Baba café (shisha corner) and selected items in the a la carte restaurants.

Is there internet connection/WIFI available?

WIFI is available throughout the public areas of the resort.

Is WIFI available in the rooms?

Unfortunately, not at the moment, but we are working on bringing you that service very soon.  

Is there airport transportation service available from/to the resort?

The resort offers it guest an airport shuttle service against an additional surcharge. You can use the contact us box to send us your transportation request. Please don't forget to mention your flight details. 

What are the water activities available in the resort?

In addition to our pools, beaches and aqua park, the resort offers its guests windsurfing, parasailing, snorkeling and other sea activities and boat trips. Please go to the activities page for more details, or contact us and we will be happy to assist you. 

Are there shopping centres near the resort?

There are shops inside the resort to cater to your every need, as well plenty of shopping centres nearby, including Senzo Mall that is a 5 minutes drive from the resort.

For Muslim women who wear hijab, what is the dress code in the pools or beach?

Muslim women who adhere to the hijab dress-code are allowed to wear Islamic bathing swimwear made of lycra, however swimming in regular clothing is strictly forbidden in the pools and beaches.  

when is check-in/out time?

Check-in time is around 2.00 pm.
Check-out is at 12.00pm